Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

These guys were amazing!! After our wood furnace got condemned we went searching locally to get a new propane heating system installed. Local businesses were either not interested or the dates to install were December/January. We couldn’t wait that long and luckily found Kawartha Heating Solutions. In 1 1/2 days they installed a new system which works perfectly. Keith and Caleb worked non stop to get the job done and were super professional. Price was very fair and we are so pleased with the work done. If you are in the Bancroft area and need a good heating contractor go to these guys - you won’t be disappointed. Thank you Keith and Caleb - you ROCK!! ~ Elaine S
We bought a place last year and needed to convert our oil heating system to a propane system as well as do an update on our water heater and install an Ac unit within a really tight time frame. KHS has been so amazing to work with, professional, efficient, timely, and knowledgable. He walked us through the whole process and was always available to answer any questions we had. We recently had them come out just to do an annual maintenance check, and again, extremely happy with their service, we are nothing but grateful to have come across their business. Would recommend them to anyone. Thanks KHS ~ Nina
We purchased a home with a very outdated oil/wood combination furnace system. So outdated that the heating vents were not up to code. Keith handled everything for us, and was good at explaining each step. Our insurance company was pleased and we had no issues when we presented them with the upgrades. We now have a new propane heating system, a separate wood stove in the basement and upgraded venting. This was no small job, as he also had to install a 45 foot chimney liner in an A-frame style chalet. We would definitely recommend his company. ~ Craig C
Arrived home from Florida vacation. No heat. Fireplace out. Furnace out. Called Kawartha. Left a message 11:00 pm. 4 degrees outside. 15 degrees and cooling inside. The owner immediately called back. Polite gentleman said he would be here with-in 45 minutes. He arrived with a huge equipment trailer. He was prepared and very professional. I invited him inside. He set immediately upon the job at hand. He was very informative and explained every step and the reason behind it. He was very efficient. He solved both issues. We have heat and lots of it. Thank you. You are appreciated. ~ Dale F
We recently had a wood stove installed and the entire experience was excellent from start to finish. Keith and Caleb were professional, knowledgeable, and took the time to explain the process, safety requirements, and best placement for the stove. Installation day went smoothly—they arrived on time, worked efficiently, and paid great attention to detail. The stove and chimney system were installed cleanly and securely, and they made sure everything met safety standards. They also walked us through how to properly operate and maintain the stove before leaving. The workmanship is top-notch, and the stove looks fantastic in our space. It not only adds warmth but also a beautiful focal point to the room. We really appreciated how tidy they kept the workspace and how respectful they were of our home. If you’re considering a wood stove installation, I highly recommend this team. Professional service, quality work, and a great overall experience! ~ Bill
Keith came to my home to help me assess what would be best to heat my home. He is very knowledgeable, and ran through my options. When we settled on what would work best, he sent me a detailed, and reasonable quote. We scheduled the installation in advance, and he and his son Caleb arrived right on time. By mid-afternoon that day the propane fireplace I had chosen was installed and good to go (he had already contacted the propane suppliers, who had delivered the tank). The service Keith provided was excellent and well-informed. I would highly recommend his services. ~ Peter V
We called this company when we noticed a gas leak in our house. Keith came right away even though it was very late at night. What we thought was a small issue ended up being a much larger issue, but Keith made us a priority and everything was fixed within 24 hours at a very reasonable cost. As new home owners we found this company to be very helpful in explaining what was going on in our house, and will be using them for any future repairs/ maintenance. ~ Dave M
My chimney caught on fire so I called Keith and he came out and told me what happened and why and then went over my options to get my wood stove going again. Then he didn’t even charge me anything for coming out and diagnosing my chimney issues. I was prepared to pay a service fee but he said because I was local he didn’t need to take any money from me for his fuel or time. Once it came to moving my wood stove and building a new chimney they were super professional, he was so fast and efficient and explained everything to me from start to finish and he gave me a quote that included the minimum and parts that may be required depending on what happens once he started. It turned out that it needed even more than what he thought BUT he stuck to his original quote so that there was no extra cost to me even though there was extra cost to him. He explained everything to me start to finish and spent extra time to tell me the best way to use my wood stove so that I wouldn’t have the same issues again. On top of all that they left with no mess! I couldn’t be more pleased. ~ Tracey H
Keith is fantastic to deal with. One stop shop. Installation and certification and all done at a fair price with quality workmanship. The cottage is located up in Gooderham / Haliburton area. Keith had no issues servicing the area and I would highly recommend him to everyone. I sourced the stove myself and had Keith take care of installation. We have had it through 2 winters now and it has been wonderful. Top quality materials used. The exterior Stainless Steel chimney still looks brand new. Its nice to be able to fire it up with confidence and we've never triggered our smoke or carbon monoxide alarm. Keith guided us through the process remotely asking for measurements etc such that he could save us time/money by avoiding multiple trips. Over a few phone calls and emails he had enough info to come up and get the job done in a morning and was done by lunch. My better half was there on the day of installation as I couldn't be, she said Keith and helper were very polite, friendly and tidy workers. Thanks again Keith. Our stove gets a lot of positive comments, and most importantly it keeps us warm! ~ Ros B
Keith was wonderful to work with. We needed to upgrade our gas lines to accommodate present and future needs and from estimates to installation he worked with us to ensure we not only ended up with what we needed but that we loved our new and existing fireplaces as well. We are thrilled with the results and appreciate all his efforts on our behalf. We highly recommend Keith! Carrie Beth and Terry Davidson ~ Terry D
We had our home converted from an oil furnace to a propane one. Keith is very knowledgeable about all aspects of his trade and was eager to answer all our questions and helping to direct us in picking the system that would be best for our home. Keith and his team got the job done quickly, cleanly and done right. They take pride in their work and it shows. At the end of the day we got the right furnace, installed correctly, for the right price. ~ Dave C
Chimney Cleaning/Birds nest removal and Cap Installation -Fast Professional Service, faster response to my message than their competitors, Although busy came the next day to help as their competitor left me in a bind. Although it was a difficult job they charged as per their original quote which was $380 cheaper than Jeff Martin Chimney Mnt. Would highly recommend them and use their services again. ~ Oleg C
Keith is outstanding. His level of knowledge, customer service and ability to explain complex concepts in an easy to understand way is unparalleled. Keith changed a faulty furnace that was installed in an uncomfortable crawls space at my cottage on a day that the temperature was coming down and I was away. He kept me informed and did a fantastic job. Lucky to have found Kawartha Heating Solutions!! ~ Nic L
Keith has excellent standards and workmanship We experienced problems with our gas fireplace The first was his communication and follow thru He arrived right on time and completed a thorough cleaning instead of saying buy a new one He is honest Again good communication and explained the the problem If any further work his company would be first to be contacted ~ Don e
Tom and I were impressed with the professionalism and quality of the work displayed by Kawartha Heating. They replaced our chimney, repaired our roof and created a roof dam to ensure we don’t have the same problem with future winter ice problems. They responded to us on Round Lake quickly and were thorough, pleasant to deal with, and made sure we understood everything. Thank you Kawartha Heating. ~ Susan C
KHS helped us when we were in a really tight spot, unable to get a installation date for a woodstovebefore winter started. They stepped in and did excellent work, explained everything we needed to know as first time woodstove owners and provided a cheaper price than any other quotes we had gotten. On top of that, they are a super friendly family company. We feel lucky that we found them! ~ Liat M
We had KHS install two wood stoves in our homes. They are very knowledgeable smart polite and will take the time to go through everything you need to know about your stove. They are always there when you need servicing or even just a question. We are so happy we went with KHS. Thanks again for everything Keith. Great job. ~ Matthew K
Keith gave us thoughtful and professional advice on the most appropriate heating solution for our cottage. The workmanship was first rate and the place was left spotless. He also provided us with easy to understand operating instruction and made it clear he was available for support at any time. We highly recommend working with Keith. ~ Scott P
Cannot speak highly enough of these guys, we were in a jam with winter coming and needing a woodstove. Keith fit us in within a couple weeks when other companies were quoting two months down the road. In addition to the great work, they took the time to explain everything they did and how to use the stove optimally. Thanks Keith & Caleb! ~ Laura
We decided to replace our old wood stove with a new gas fireplace. We are so happy that we chose Kawartha Heating Solutions. Keith did everything from ordering the stove, installation and even setting us up with a propane company. Very reliable, courteous and efficient. Outstanding company. Thanks Keith. ~ S H
We had Keith come by to replace our water heater, and he did an excellent job. He was professional, efficient, and very helpful throughout the whole process. He took the time to explain everything clearly and made sure everything was working perfectly before he left. Great service — highly recommend! ~ Sunset C
We’ve had nothing but really good experiences with Keith and son from Kawartha Heating Solutions! They put in a new furnace and A/C for us! They also added a propane fireplace in rec room! Always on time , professional and explain everything very clearly! They do good work and always leave the site clean! ~ Donna M
Kawartha Heating Solutions are professional, knowledgeable and efficient! We have had the pleasure of having them install multiple heating units for us - wood stove, to propane furnace to the most recent install of natural gas. All were a positive experience! Great job Kawartha Heating Solutions ~ Alesha S
Very detailed, honest and they are not tied to any specific brand so they can install and service anything! I had KHS install a used wood stove, and a new gas insert and was really happy with both installations. I would highly recommend Kawartha Heating Solutions. ~ Jeremy K

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